Privacy Policy

At Renew Aesthetics & Wellness, your privacy is important to us. We are committed to protecting your personal and health information and being transparent about how your data is collected, used, and safeguarded.

This Privacy Policy explains how we handle information when you visit our website, book appointments, or engage with our services.


Information We Collect

We may collect the following types of information:

Personal Information

  • Name

  • Phone number

  • Email address

  • Other details you provide when filling out forms or booking appointments

Health Information

  • Medical history

  • Health conditions

  • Information shared during telehealth or wellness consultations

Technical Information

  • IP address

  • Browser type

  • Device information

  • Cookies and similar technologies used for website analytics


How We Use Your Information

We use the information we collect to:

  • Provide medical and wellness services, including telehealth consultations

  • Respond to inquiries and schedule appointments

  • Improve our website, programs, and overall client experience

  • Send appointment reminders, updates, and educational resources (with your consent)

  • Comply with applicable legal and regulatory requirements


Protection of Health Information (HIPAA Compliance)

As a healthcare provider, Renew Aesthetics & Wellness may collect and maintain Protected Health Information (PHI) in compliance with applicable privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA).

Your PHI is used and disclosed only as permitted by law and, where required, with your authorization. We take appropriate administrative, technical, and physical safeguards to protect your health information.


Sharing of Information

We do not sell or rent your personal information.

We may share information only in the following circumstances:

  • With healthcare providers or partners involved in your care, with your consent

  • With trusted third-party service providers that support our website, scheduling, payment processing, or communication systems

  • When required to do so by law, regulation, or government request

All third-party partners are required to maintain appropriate confidentiality and security standards.


Telehealth Privacy

If you participate in telehealth services through Renew Aesthetics & Wellness:

  • Sessions are conducted using secure, HIPAA-compliant platforms

  • Information shared during telehealth consultations is treated with the same level of confidentiality as in-person visits


Contact Us

If you have questions or concerns about this Privacy Policy or how your information is handled, please contact us:

📧 info@therenewaesthetics.com

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